| Coastal-Capital Region Meeting |
| Tuesday, August 4, 2015 Wilmington, North Carolina
10:00 a.m. – 1:30 p.m. |
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| "Human resources: generational AHA's and retention of f&b Employees" |
| Program Speaker:
Lynn Conto, VP of People Strategy
Business & Sports Division; ClubCorp Generational AHA’s Defining Who's Who Table Exercise- Tie the Characteristic to the Generational Group Why does it matter? The Generational “Do’s and Don’ts” Group Exercise- Pin the “Tale” on the Employee
The Selection /Retention of F&B Employees Posting Positions - be relevant Job Descriptions - be accurate Interview Process (Sample interview Questions) Uniforms- Be cool Compensation- be competitive Onboarding/Orientation- be welcoming Training- be specific Recognition- be generous Disciplining/Documentation- be timely
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| | 10:00 - 10:30 a.m.
Arrival and Networking 10:30 a.m. - 12:30 p.m.
Introductions and Education
(Two Chapter Education Credits) 12:30 p.m - 1:30 p.m.
Lunch and Roundtable Discussion
(One Chapter Education Credit) |
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| | | | | Registration is now closed.
Please contact Doug Shifflett, Region Chair.
Cost: $15/person payable via Credit Card at time of registration or by Cash or Check, due upon arrival, Checks made payable to:
Country Club of Landfall Deadline:
July 31, 2015.
No-shows and cancellations not received prior to July 31, will be invoiced. |
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| | Summer Education Program
September 21, 2015 Poinsett Club
Greenville, SC |
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