Director of Golf

Club:
Port Royal Golf & Racquet Club

Location:
Hilton Head Island, SC

Position:
Director of Golf

Heritage Golf Group is seeking an experienced Director of Golf for Port Royal Golf and Racquet Clubs 36-hole semi-private golf course. Responsible for overseeing golf operation and services offered including the golf shop, practice facilities, golf services areas, golf car fleet and supervision of the golf operations staff. The position will promote an exceptional "golf experience," and provide outstanding services and programs for all our members and guests.

Reports to: 
Vice President/General Manager

The Position supervises the following positions: Professional Golf Staff, Cart Attendants, Starter/Rangers, and Merchandising 

Specific Responsibilities - include but are not limited to:

• Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total Member/Guest satisfaction
• Establish golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development and corrective action in accordance with fair labor standards, safety and established policy
• Oversee and manage the Assistant Golf Professional(s) and all golf department staff
• Attends monthly Golf Committee and Board meetings
• Coordinate and ensure all written correspondence, newsletters, and communications for the golf operation
• Coordinate plans with the Food and Beverage Manager for all food and beverage needs, on- course food and beverage needs, outside events, and catering for all golf functions
• Enforce all rules and regulations governing golf course usage
• Develop/oversee an innovative tournament schedule that services all member segments
• Develop/oversee golf instruction, clinics, golf schools, and player development programs
• Develop/oversee a profitable merchandise concession that is consistent with member demographics and needs; oversee and perform a monthly inventory
• Support and fulfill golf marketing initiatives including all promotional materials, play recruitment, yield management, golf packages, and outside events plus the promotion of new golf memberships (where applicable)
• Oversee all fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction
• Maintain a close working relationship with the Director of Agronomy and all other department heads
• Maintain relations with the golf members
• Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources
• Oversee, manage, and submit golf operations payroll on a bi-weekly basis; produce a weekly work schedule

Knowledge, Skills and Traits:

• Experience Class A PGA of America member in good standing in an active classification
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends