Food & Beverage Director
Club:
Orangeburg Country Club
Location:
Orangeburg, SC
Position:
Food & Beverage Director
Club Information:
The Orangeburg Country Club is a first-class country club with a full slate of amenities to satisfy every sport and social whim of our members. With an 18-hole championship golf course, four clay tennis courts, an Olympic-sized pool, and outstanding restaurant options, it's a place to have fun and relax while enjoying the beautiful views.
General Summary:
Responsible for all food and beverage production and service for the club. Directly supervise the Executive Chef, Catering Manager, Beverage Manager, Banquet Manager, Restaurant Manager and managers of all other outlets such as snack bars, half-way houses, etc. Plan and implement budgets, hire, train and supervise subordinates and apply relevant marketing principles to assure that the wants and needs of club members and guests are consistently exceeded.
Principle Duties and Responsibilities:
- Develops an operating budget for each of the department's revenue outlets; after approval, monitors and takes corrective action as necessary to help assure that budget goals are attained
- Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented
- Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met
- Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized
- Helps plan and approves external and internal marketing and sales promotion activities for the food and beverage department
- Helps plan and approve the organizational chart, staffing and scheduling procedures and job description/specifications for all department staff
- Manages the long-range staffing needs of the department
- Approves the menus proposed by the Executive Chef for all outlets and special events
- Establishes quantity and quality output standards for personnel in all positions within the department
- Ensures that all legal requirements are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to alcoholic beverages
- Researches new products and develops an analysis of the cost/profit benefits
- Maintains food and beverage personnel records
- Develops and implements policies and procedures for food and beverage departments
- Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity, quality and price for all purchases
- Reviews new techniques for food preparation and presentation in a manner and variety to maximize member and guest satisfaction and to minimize food costs
- Consults with the Executive Chef, Catering Director, Purchasing Agent and other applicable club administrators daily to help assure the highest level of member satisfaction at minimum cost
- Greets guests and oversees actual service on a routine, random basis
- Helps develop wine lists and bottle/glass wine sales promotion programs
- Develops on-going professional development and training programs for food production, service and bar production/service personnel
- Ensures correct handling procedures to minimize china and glassware breakage and food waste
- Addresses member and guest complaints and advises the General Manager about appropriate corrective actions taken
- Develops interesting ways of promoting club functions in the dining room, lounge and other outlets
- Serves as an ad-hoc member of appropriate club committees
- Assists in planning and implementing procedures for special club events and banquet functions
- Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities
- Monitors employee dress codes according to policies and procedures
- Approves all product invoices before submitting to the accounting department
- Manages physical inventory verification and provides updated information to the accounting department
- Responsible for the proper accounting and reconciliation of the Point of Sale systems and member revenues
- Maintains records of special events, house counts, food covers and daily business volumes
- Ensures that an accurate reservation system is in place
- Audits and approves weekly payroll
- Approves all entertainment
- Supervises the remodeling, refurbishment and other building design enhancements applicable to food and beverage service
- In some clubs the Food and Beverage Director may also:
- ensure timely correspondence with all catering guests including inquiry, follow-up, contracts, billings and thank you letters
- complete periodic china, glass and silverware inventories
- maintain personnel files
- implement and monitor sanitation and cleaning schedules
Knowledge, Skills and Abilities Required:
- Extensive knowledge of culinary or food and beverage management
Disclaimer statement: Job description is not intended to be an exhaustive list of all job duties and/or knowledge, skills, and abilities required, but a description of the job's most important elements. Nothing in this description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
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