Communications Director

Club:
Figure Eight Island Yacht Club

Location:
Wilmington, NC

Position:
Communications Director 

Job Summary:
The Communications Director is a full time position reporting directly to the General Manager, while working in partnership with the department heads and member committees. The primary responsibilities of this role will be to lead the development and implementation and ongoing management of the Club's communications and marketing strategy and programs. The Communications Director will oversee and enhance the written, digital and visual communications, ensuring that they represent the Club's culture and brand. 

Responsibilities:

1. Leads the development and execution of the Club's marketing and communication plans which will enhance the digital strategy, to include private website, app, Face Book, Instagram, email blast communication, and others. 
2. Manages the Club's social media presence, messaging and brand strategy for all social media platforms.
3. Coordinates and evaluates all website and app contracts.
4. Newsletter: coordinates writers and others who assist with the Club's newsletter. Position will be responsible for the overall design and layout, editing of all articles, timely submission to the printer, and distribution to the membership. Position will also be responsible for making sure the newsletter is on the website.
5. Manages and updates the app and website as needed.
6. Establishes and creates print materials for all aspects of the club, including new member and prospective member promotional pieces, menus, and in-house signage.
7. Collaborates with Department Heads, Committees, Board of Directors and employees to implement a thorough and consistent strategy to best communicate Club life through all channels amplifying the Member Story.
8. Responsible for the promotion of Club activities and special events through designing event flyers, signs and promotional materials and circulating event information to the necessary members.
9. Able to respond to calls after hours, weekends and holidays.
10. Will be responsible for attending major Member social events (including but not limited to Easter brunch, Memorial Day weekend events, July 4 week events, Labor Day weekend events, Thanksgiving, and New Years Eve) in order to take photos assist the Managers on duty with the member experience and to troubleshoot member issues as needed. 
11. Attend committee and/or Board of Director's meetings as needed to take minutes and participate in the branding and marketing needs of the Club and club events. 
12. Other duties as needed.

Qualifications:

1. Bachelor's Degree in Marketing, Communications, Public Relations, Graphic Design or related fields.
2. Three years in the private club or hospitality industry working in marketing and communications.
3. Must have a professional demeanor, a gracious attitude and the ability to interface with a luxury clientele; demonstrated ability to establish and maintain effective working relationships with all departments and team members.
4. Proficiency and experience with Microsoft Office applications and, ideally, Photoshop, Constant Contact, Adobe Creative Cloud (or comparable software).
5. Must have experience with website development and maintenance.
6. Significant experience in social media applications.
7. Strong organization and planning skills with exceptional attention to detail.
8. Exceptional writing, editing, graphics and proofreading skills.
9. Excellent verbal and written communication skills.
10. An evident passion for high-level customer service and hospitality.
11. Experience with Jonas is preferred.
12. Must exhibit a "can-do" attitude to solve problems productively, develop and propose solutions to the issues that occur, and anticipate the needs of others and react appropriately.

Instructions on How to Apply:
Submit a thoughtful letter of interest aligned with the above noted expectations.  Your letter should clearly articulate why you want to be considered for this position at this stage of your career, and why The Figure Eight Island Yacht Club and the Wilmington area is of interest to you and will be beneficial to you, your family, your career, and F8IYC, if selected.