Retail Merchandise Manager

Club:
Daniel Island Club

Location:
Charleston, SC

Position:
Retail Merchandise Manager

Facilities:
Golf Operations/Golf Pro Shop

Job Summary:
We are looking for an enthusiastic and highly motivated Retail Merchandise Manager. This position is responsible for the direction of the overall retail efforts to create a proper merchandise mix, maximum sales, optimum turnover, a quality reputation, and a superior service atmosphere.

The successful candidate must be familiar with Golf Operations and should have the following attributes:

• Working knowledge in the latest men's and women's fashions in the sports
• Strong member/guest relation and interpersonal skills
• Analytical, strategic and detail oriented to develop and manage inventory (hard /soft goods) and budget goals
• Artistic and creative eye for merchandise placement and shop displays to appeal to members and increase sales
  

Essential Duties:
Buying: 20%

• Develops buying programs through selected vendors for retail shops and special events
• Determines open-to-buy
• Monitors buying plan for each outlet
• Assists with buying plans for hard good purchases for retail shops and special events
• Reviews merchandising activities; determines additional needed sales promotion; authorizes clearance sales and studies trends
• Assists in advertising, sales promotion and display plan  

Selling: 20%

• Creates and manages detailed purchase order system
• Plans, promotes, merchandises, and markets events
• Promotes daily floor sales and customer relations
• Provides/monitors merchandise displays and maintenance 

Budgeting: 10%

• Analyzes operating and financial statements for profitability ratios
• Determines yearly operating budgets and merchandise strategies in conjunctions with Department heads
• Provides monthly variance reports as needed or requested 

Inventory Management/Control: 10%

• Establishes stock levels and control
• Establishes, monitors and coordinates return to vendor procedures
• Coordinates physical inventories
• Evaluates monthly stock levels and initiates markdowns
• Controls Cost of Sales via proper paperwork flow
• Provides records and information as needed or requested 

Training Program: 5%

• Implements training programs to increase staff knowledge and productivity
• Establishes procedures for merchandise flow; receiving, checking in, and ticketing
• Works with staff in visual merchandising techniques 

Customer Service/Other Duties: 35%

• Places and tracks special orders for members and employee staff 
• Develops relationships and rapport with members by being on the floor and assisting with their needs
• Answers phones, understands the golf operation, and assists with all member/guest needs and requests
• Maintains joint partnerships with vendors and golf shop staff members
  

Qualifications:

• Minimum of five (5) years in retail operations, with proven record of effective performance
• Minimum of two (2) years of buying
• Minimum of two (2) years of merchandise management
• Golf background and/or extensive knowledge required
• Previous experience with Point-of-Sales system software desired
• Outgoing, personable and friendly personality
• Exceptional communication, interpersonal and customer service skills
• Strong problem-solving ability, attention to detail and analytical skills
• Previous experience in a fast-paced hospitality environment, preferred
• Varied schedule including weekends and holidays required

• Please include Retail Merchandise Manager in the subject line 
• Please provide cover letter with salary expectations 

NO PHONE CALLS PLEASE