Food & Beverage Manager

Club:
Greenville Country Club

Location:
Greenville, SC

Position:
Food & Beverage Manager

Reports to:
Food & Beverage Director

Supervises:
Dining Room Captains, Servers, Bartenders

Job Summary:
The Food & Beverage Manager is a hands-on position responsible for ensuring efficient and smooth operation of food & beverage venues within the Greenville Country Club.
  
Essential Duties include, but are not limited to:  

  • Designs floor plans and organizes/plans staffing as needed.
  • Plans dining room set-ups based on anticipated needs and guest counts.
  • Clearly communicates with members on dining options and executes to meet their needs.
  • Performs a pre-shift line up with FOH to inform them of shift details.
  • Inspects FOH employees to ensure cleanliness and uniform appearance.
  • Greets and seats members and guests.
  • Receives and resolves complaints regarding dining room food and/or service.
  • Serves as a liaison between dining room and kitchen staff.
  • Assists in hiring, training, and retention of dining room staff.
  • Able to lead staff through various types of service and meal types (casual, formal, buffet, etc.).
  • Completes post-shift reporting and collects and analyzes server POS tickets.
  • Confirms time, attendance, and hours worked for dining room employees.
  • Understands and produces the necessary daily, weekly, and monthly reports.
  • Assures all pre and post-shift side work is completed and that dining and service areas. remain clean and organized throughout the meal period.
  • Trains staff on all aspects of POS system.
  • Assures the dining room and other areas of the club are secure at the end of the shift.
  • Maintains an inventory of service utensils, equipment, china, glass and silver and ensures they are properly stored and accounted for.
  • Monitors and adjusts dining room staffing for best member satisfaction while being fiscally responsible.
  • Assists in scheduling dining room staff.
  • Assists with liquor, beer and wine inventory and ordering.
  • Coaches staff on Club policies and documents as needed.
  • Performs other duties as assigned.
Education and/or Experience:  

  • Bachelor's degree preferred, but will accept equivalent years of relevant work
    experience;
  • 3-5 years of Food and Beverage experience;
  • Minimum of one (1) of management experience;
  • 1-2 years of Food & Beverage supervisory experience;
  • Private club experience highly preferred.

Job Knowledge, Core Competencies and Expectations:

  • Excellent customer service skills.
  • Strong leadership ability; leads by example through a hands-on approach.
  • Ability to create and foster a positive teamwork environment.
  • Excellent communication skills, both verbal and written.
  • Must be highly visible and maintain high level of member contact in all service areas.
  • Follows all food & beverage health safety guidelines and alcohol service protocols.
  • ServSafe certified.

Physical Requirements:

  • Must be 21 years of age or older
  • Must be able to remain in a stationary position for long periods of time
  • Must be able to move about the dining room to service guests
  • Frequent lifting and carrying of items up to 50 lbs.
  • Occasional pushing and pulling of items up to 50 lbs.  
FLSA Status:
Exempt
 
To apply, please submit your Resumé to:
[email protected]


Greenville Country Club management has designed this job description to present the key duties and requirements necessary to achieve the job's results. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications. Management reserves the right to change, rescind, add, or delete the functions of this position at any time.